General Terms and Conditions (GTCs)

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By completing the booking process, you confirm that you have read and understood the terms and conditions below and that you accept them and acknowledge their full legal validity.

 

1. Scope of Services and Area Specifications

Through this website, the publisher (see imprint) an online platform is available through which you can make inquiries and bookings. By booking via the Internet service used, you enter into a legally binding contractual relationship with the publisher. 
You will receive a corresponding e-mail as confirmation and, if applicable, after the transfer of a deposit (where provided). Areas are specified with the gross area including ancillary areas, terraces, garden, etc. are included proportionately, especially since the terrace, garden or bar area behind the apartment is used most of the time during the holiday season. Running or offering any services is not permitted.

 

2nd preise

All prices shown on the homepage include VAT.
Please note that the local tax is NOT included in the prices.
The amount depends on the category of business and municipal regulations. The local tax must be paid directly at the establishment upon departure.

 

3. Privacy

Pursuant to Article 13 of Legislative Decree no. 193 of June 30, 2006, we inform you that the data you provide during the request or the booking process will be forwarded to the establishment, since they are essential for the performance of the service._cc781905-5cde -3194-bb3b-136bad5cf58d_
In addition, the data is stored and processed digitally by the publisher for the purpose of transmitting information and/or advertising material. The data will not be shared with third parties. By completing the booking, you give your consent to the use of your data in accordance with the stated conditions. Regarding data processing - see Privacy.
You, in turn, are not permitted to distribute, use, duplicate, extract, republish, upload and/or reproduce any content or information available on our website for commercial or competitive purposes with sub-pages of websites.
 

4. Payment Arrangements

A booking is only accepted as soon as the deposit of at least 50% of the price of the stay has arrived in the publisher's bank account and you have received the booking confirmation by e-mail. On the other hand, in the periods August 1st to August 31st and December 23rd to January 10th, the total amount of the booking must be paid in full in advance in order to fix the booking and log in (no cancellation is allowed in these periods and in case of no-show the entire booking sum will be withheld - this is unfortunately necessary because during these periods the same person very often makes reservations in several accommodation establishments at the same time, which are then all canceled shortly before the deadline.Unfortunately, we had to face these unfortunate circumstances and the misconduct of some individuals, now for everyone.After receiving the payment, you will finally receive our booking confirmation and look forward to welcoming you.
The remaining amount (i.e. 50% of the total booking amount for the entire year except as described above from August 1st to August 31st and from December 23rd to January 10th) is due upon arrival and must be paid to the Fahrschule Drei Zinnen GmbH at Romstrasse 5, 39031 Brunico (directly opposite the holiday apartment) at the reception. 
In the event of cancellation, late arrival or early departure, the deposit remains in full with the publisher. 
In the event of late arrival or early departure without written notification, the advance payment also remains with the publisher, namely 100%. If the publisher cancels the booking, you will be refunded the prepaid amount (100%).
For bookings without a deposit, it may be necessary to provide a credit card number as part of the booking process. 

 

Our bank details for transfers:

 

Savings Bank Province of Bozen - Bruneck branch

Cassa di Risparmio Prov. di Bolzano - Brunico branch

IBAN: IT24 K060 4558 2400 0000 5003 998

Swift / BIC: CRBZIT2B070

Reason for transfer : City Cafe CENTRAL Apartment, NAME, SURNAME and BOOKING PERIOD.

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5. Cancellations

There is no right of withdrawal within the meaning of the consumer protection code - nevertheless, we grant you the following cancellation conditions.

Cancellations and late arrivals as well as early departures must be verifiably brought to the notice of the publisher by e-mail within the periods specified below.
 

 

Concerns the whole year except for the periods from August 1st to August 31st and from December 23rd to January 10th of the respective booking year:

The accommodation contract can be canceled up to 30 days before the agreed arrival date without paying a cancellation fee. In this case, the publisher is not entitled to any compensation whatsoever. The publisher undertakes to transfer back the deposit paid by the gat of 50% of the total booking amount immediately within 7 days.
If, on the other hand, the establishment is aware of the cancellation or late arrival and/or early departure in the period between the 30th day before the agreed arrival date and the actual arrival date, the guest is obliged to pay the following cancellation fees: 50% of the total booking amount (i.e the deposit paid will be retained in full by the host as compensation).
 

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6. Disclaimer

No liability is accepted for incorrect and/or untrue information published on our website (including prices and availability).

 

7. Damages

Since it is a holiday home, the landlord is not liable for any damage or loss of valuables, since the guest can lock the apartment autonomously. The same applies in the event of a burglary, burst pipe or water infiltration. The guest is liable for all damage that occurs during his stay to equipment, furnishings, the apartment itself, with the exception of damage that does not occur through his cooperation or omissions. The guest is asked to report any damage as soon as it occurs. If the guest fails to report this, it will be determined as follows: The guest will find a complete equipment list as a checklist when they start their vacation. Damage or damage must be reported to the landlord within the day of the start of the holiday. If the guest does not make a report/complaint, all the equipment mentioned is considered to be flawless and functional. If damage or missing equipment is found after departure, the guest undertakes to pay for it in full. If replacement is impossible, the guest will be charged for an equivalent replacement or the original costs will be charged, depending on the landlord's decision. The same applies to equipment that is not intended for use by the guest, as it is used privately, such as the cupboards including a wine cabinet, equipment and the motorbike in the garage.

The guest is provided with a parking space, there is no Vestorage contract and there is no monitoring obligation on the part of the landlord. 

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8. Miscellaneous

Unless otherwise stated, the software used for and available on our Services and/or our website, as well as the intellectual property and copyrights in the content and applications on our website are owned by the publisher.
These general terms and conditions and the provision of our services are governed by and construed in accordance with Italian law. For all disputes arising from or in connection with these general terms and conditions and our service, the exclusive place of jurisdiction is Bolzano (Italy).
If one of the provisions of this contract is or becomes invalid, all other provisions applicable to the contracting parties remain unaffected. 

Notice pursuant to Part III, Title III, Section I, of the Consumer Protection Code (Legislative Decree 206/2005).

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Privacy

Right to access personal data and other rights

1. The data subject has the right to obtain information about the existence of data concerning them, even if they are not yet stored; she also has the right to have this data transmitted to her in a comprehensible form.

2. The data subject has the right to information about
a) the origin of the personal data;
b) the purposes and modalities of the processing;
c) the system applied if the data are processed electronically
d) the main identification data of the owner of the rights, those responsible and the designated representative;
e) the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of them as designated representatives in the national territory, managers or agents

3. The data subject has the right
a) request updating, rectification or, where interested, integration of the data;
b) request that data processed unlawfully be erased, made anonymous or blocked; this also applies to data whose retention is not necessary for the purposes for which they were collected or subsequently processed;
c) obtain confirmation that the operations referred to in letters a) and b) have been communicated, including as regards their content, to those to whom the data were communicated or disseminated, unless this proves impossible or the expenditure of means would be unreasonably large in relation to the protected right

4. The data subject has the right to object, in whole or in part
a) to oppose, for legitimate reasons, the processing of personal data concerning them, even if these data are pertinent to the purpose of collection;
b) to oppose the processing of personal data concerning them when this processing is carried out for the purpose of sending advertising material or direct sales, for market or opinion research or for commercial information.

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Information letter about cookies

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